[26/05/2024 - 18.58 WIB] We are currently experiencing issues with our portal, customer cannot login to the biznet gio portal. Currently our technicians are still resolving the issue.
[26/05/2024 - 21:50 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem
NEO Web HostingNEO Web Hosting | web8-cpn.biz.net.id Problem
[26/05/2024 - 01:17 WIB] We are having issues with web host 8 NEO Web Hosting, This issue resulted in the customer's email and website being inaccessible. Our Enginer Team is currently investigating the issue.
[26/05/2024 - 02:50 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
25th May 2024
No incidents reported
24th May 2024
No incidents reported
23rd May 2024
International UpstreamInternational Upstream Network Problem
[23/05/2024 - 13:45 WIB] We have a problem with our international upstream network. This issue was affected by the submarine cut in the B3js/triasmitra cable. Our Upstream currently working on it. NO ETA at the moment.
[05/06/2024 - 10:00 WIB] This issue has been solved. Currently, our engineering team still monitoring the traffic.
22nd May 2024
West-Java-1Neo Elastic Storage region West Java Problem
[22/05/2024 - 11:09 WIB] There is a problem in the Neo Elastic Storage Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.
[23/05/2024 - 11:11 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
21st May 2024
West-Java-1Neo Elastic Storage region West Java Problem
[21/05/2024 - 07:10 WIB] There is a problem in the Neo Elastic Storage Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.
[21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
West-Java-1Neo Metal region West Java Problem
[21/05/2024 - 07:10 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.
[21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
West-Java-1GIO Private region West Java Problem
[21/05/2024 - 07:10 WIB] There is a problem in the Gio Private Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.
[21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.