All systems are operational

Past Incidents

28th May 2024

No incidents reported

27th May 2024

No incidents reported

26th May 2024

Portal Biznet Gio BiznetGio Portal Problem
10 months ago

[26/05/2024 - 18.58 WIB] We are currently experiencing issues with our portal, customer cannot login to the biznet gio portal. Currently our technicians are still resolving the issue.

  • [26/05/2024 - 21:50 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    10 months ago
  • NEO Web Hosting NEO Web Hosting | web8-cpn.biz.net.id Problem
    10 months ago

    [26/05/2024 - 01:17 WIB] We are having issues with web host 8 NEO Web Hosting, This issue resulted in the customer's email and website being inaccessible. Our Enginer Team is currently investigating the issue.

  • [26/05/2024 - 02:50 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    10 months ago
  • 25th May 2024

    No incidents reported

    24th May 2024

    No incidents reported

    23rd May 2024

    International Upstream International Upstream Network Problem
    10 months ago

    [23/05/2024 - 13:45 WIB] We have a problem with our international upstream network. This issue was affected by the submarine cut in the B3js/triasmitra cable. Our Upstream currently working on it. NO ETA at the moment.

  • [05/06/2024 - 10:00 WIB] This issue has been solved. Currently, our engineering team still monitoring the traffic.

    9 months ago
  • 22nd May 2024

    West-Java-1 Neo Elastic Storage region West Java Problem
    10 months ago

    [22/05/2024 - 11:09 WIB] There is a problem in the Neo Elastic Storage Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [23/05/2024 - 11:11 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    10 months ago
  • 21st May 2024

    West-Java-1 Neo Elastic Storage region West Java Problem
    10 months ago

    [21/05/2024 - 07:10 WIB] There is a problem in the Neo Elastic Storage Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    10 months ago
  • West-Java-1 Neo Metal region West Java Problem
    10 months ago

    [21/05/2024 - 07:10 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    10 months ago
  • West-Java-1 GIO Private region West Java Problem
    10 months ago

    [21/05/2024 - 07:10 WIB] There is a problem in the Gio Private Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    10 months ago