All systems are operational

Past Incidents

21st May 2024

West-Java-1 Neo Elastic Storage region West Java Problem

[21/05/2024 - 07:10 WIB] There is a problem in the Neo Elastic Storage Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • West-Java-1 Neo Metal region West Java Problem

    [21/05/2024 - 07:10 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • West-Java-1 GIO Private region West Java Problem

    [21/05/2024 - 07:10 WIB] There is a problem in the Gio Private Region WJV that causes degradation performance. Currently our engineer team is still investigating and recovering the problem.

  • [21/05/2024 - 09:19 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 20th May 2024

    No incidents reported

    19th May 2024

    No incidents reported

    18th May 2024

    No incidents reported

    17th May 2024

    West-Java Region NEO Lite Services Problem

    [17/05/2024 06:30 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.

  • [17/05/2024 - 08.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 16th May 2024

    West-Java-1 Neo Metal region West Java Problem

    [16/05/2024 - 11:20 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance.Currently our engineer team is still investigating and recovering the problem.

  • [16/05/2024 - 13.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

  • 15th May 2024

    No incidents reported