All systems are operational
Maintenance
Maintenance Notification of Network NEO Lite West Java: Saturday, 22 March 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 22 Maret 2025
Waktu: 00:05 WIB - 02:15 WIB (UTC+7).
Durasi Pemeliharaan : 2 Jam 10 Menit.
Durasi Henti: 1 - 2 Menit.
Dampak Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit.

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Maintenance will be performed with the following details:
Date: Saturday, 22 March 2025.
Time: 00:05 AM - 02:15 AM (UTC+7).
Maintenance Duration: 2 Hours 10 Minutes.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Maintenance of Network Devices on NEO Lite Service Region West Java.
During the maintenance process, NEO Lite service in the West Java Region will experience 1 - 2 minutes of internet communication downtime.

Past Incidents

20th May 2024

No incidents reported

19th May 2024

No incidents reported

18th May 2024

No incidents reported

17th May 2024

West-Java Region NEO Lite Services Problem

[17/05/2024 06:30 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.

  • [17/05/2024 - 08.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 16th May 2024

    West-Java-1 Neo Metal region West Java Problem

    [16/05/2024 - 11:20 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance.Currently our engineer team is still investigating and recovering the problem.

  • [16/05/2024 - 13.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 15th May 2024

    No incidents reported

    14th May 2024

    No incidents reported