All systems are operational
Maintenance
[URGENT] Maintenance Notification of Network West Java Region : Thursday, January 16 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 16 Januari 2025.
Waktu: 00:05 – 02:05 WIB (UTC+7).
Durasi Pemeliharaan : 2 Jam.
Durasi Gangguan: 2 Jam.
Dampak Gangguan: Degradasi Performa Jaringan.
Detail: Pemeliharaan Mendesak Komponen Jaringan Pada Layanan Biznet Gio Region West Java.
Selama proses pemeliharaan berlangsung, terdapat gangguan pada performa jaringan selama 2 jam pada layanan Portal Biznetgio, Neo Metal WJV, Neo Virtual Compute WJV, Neo Dedicated Hosting, NEO Lite, NEO Lite Pro, Gio Public WJV, NEO PX, Neo Web Hosting, NEO Wordpress, Gio Backup, Gio Enterprise Cloud, Neo Object Storage WJV.

=================================

Maintenance will be performed with the following details:
Date: Thursday, January 16, 2025.
Time: 00:05 – 02:05 WIB (UTC+7).
Maintenance Duration: 2 Hours.
Service Disruption Duration: 2 Hours
Impact of Disruption: Network Performance Degradation.
Details: Urgent Network Component Maintenance on BiznetGio Services in the West Java Region.
During the maintenance process, there will be a 2-hour network performance disruption affecting the Biznetgio Portal services, Neo Metal WJV, Neo Virtual Compute WJV, Neo Dedicated Hosting, NEO Lite, NEO Lite Pro, Gio Public WJV, NEO PX, Neo Web Hosting, NEO WordPress, Gio Backup, Gio Enterprise Cloud, and Neo Object Storage WJV services.

Past Incidents

7th January 2024

No incidents reported

6th January 2024

No incidents reported

5th January 2024

West-Java Region NEO Lite Services Problem

[05/01/2024 20:40 WIB] There are problems with some NEO Lite services and cannot access, please do not take action on NEO Lite services while we investigating.

  • [05/01/2024 21:00 WIB] The issue now is being recovered the customer can check it again from their service and the now service being monitored by Our engineering team.

    • 4th January 2024

    No incidents reported

    3rd January 2024

    No incidents reported

    2nd January 2024

    NEO Web Hosting NEO Web Hosting Problem

    [02/01/2024 - 17:07 WIB] We are currently experiencing problems with the NEO Web Hosting service, where email delivery will experience problems when sending emails from Microsoft Outlook & 365 to Email with domains that use Nameserver n1.neohosting.id, ns2.neohosting.id and we are currently checking with the relevant team.

  • [3/01/2024 - 18:50 WIB] The NEO Web Hosting DNS its already solved and Currently, our engineering team still monitoring the problem.

    • 1st January 2024

    No incidents reported