All systems are operational
Maintenance
[URGENT] Maintenance Notification of Network West Java Region : Thursday, January 16 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 16 Januari 2025.
Waktu: 00:05 – 02:05 WIB (UTC+7).
Durasi Pemeliharaan : 2 Jam.
Durasi Gangguan: 2 Jam.
Dampak Gangguan: Degradasi Performa Jaringan.
Detail: Pemeliharaan Mendesak Komponen Jaringan Pada Layanan Biznet Gio Region West Java.
Selama proses pemeliharaan berlangsung, terdapat gangguan pada performa jaringan selama 2 jam pada layanan Portal Biznetgio, Neo Metal WJV, Neo Virtual Compute WJV, Neo Dedicated Hosting, NEO Lite, NEO Lite Pro, Gio Public WJV, NEO PX, Neo Web Hosting, NEO Wordpress, Gio Backup, Gio Enterprise Cloud, Neo Object Storage WJV.

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Maintenance will be performed with the following details:
Date: Thursday, January 16, 2025.
Time: 00:05 – 02:05 WIB (UTC+7).
Maintenance Duration: 2 Hours.
Service Disruption Duration: 2 Hours
Impact of Disruption: Network Performance Degradation.
Details: Urgent Network Component Maintenance on BiznetGio Services in the West Java Region.
During the maintenance process, there will be a 2-hour network performance disruption affecting the Biznetgio Portal services, Neo Metal WJV, Neo Virtual Compute WJV, Neo Dedicated Hosting, NEO Lite, NEO Lite Pro, Gio Public WJV, NEO PX, Neo Web Hosting, NEO WordPress, Gio Backup, Gio Enterprise Cloud, and Neo Object Storage WJV services.

Past Incidents

30th December 2023

No incidents reported

29th December 2023

West-Java Region WJV Network Problem

[29/12/2023 - 22:30 WIB] There is a problem with Network access at NEO Lite, NEO Virtual Compute WJV Region, Neo Metal WJV, Neo Metal PX WJV, GP2 WJV, Gio Private Region. Our Engineer Team still fixing the problem

  • [29/12/2023 - 22:45 WIB] We found the customer did Abuse Flooding and the service of the suspected customer has been suspended. Currently, our engineering team still monitoring the problem.

  • 28th December 2023

    No incidents reported

    27th December 2023

    No incidents reported

    26th December 2023

    No incidents reported

    25th December 2023

    No incidents reported

    24th December 2023

    No incidents reported