All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    15th December 2023

    No incidents reported

    14th December 2023

    Problems with One of the Power Hosts

    [14/12/2023 10:43] We found a problem with one of the power hosts, and it affects some NEO Metal, NEO Lite, NEO Object Storage services.

  • [14/12/2023 - 13:25 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 13th December 2023

    No incidents reported

    12th December 2023

    No incidents reported

    11th December 2023

    No incidents reported

    10th December 2023

    No incidents reported

    9th December 2023

    No incidents reported