All systems are operational

Past Incidents

21st December 2023

No incidents reported

20th December 2023

West-Java Region NEO Lite Services Problem

[20/12/2023 16:22 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.

  • [20/12/2023 14:50 WIB] The issue now is being recovered the customer can check it again from their service and the now service being monitored by Our engineering team.

  • 19th December 2023

    No incidents reported

    18th December 2023

    No incidents reported

    17th December 2023

    No incidents reported

    16th December 2023

    No incidents reported

    15th December 2023

    No incidents reported

    14th December 2023

    Problems with One of the Power Hosts

    [14/12/2023 10:43] We found a problem with one of the power hosts, and it affects some NEO Metal, NEO Lite, NEO Object Storage services.

  • [14/12/2023 - 13:25 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.