All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    23rd November 2023

    No incidents reported

    22nd November 2023

    No incidents reported

    21st November 2023

    Portal Biznet Gio BiznetGio Portal Problem

    [21/11/2023 - 16.50 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • [21/11/2023 - 19.03 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 20th November 2023

    No incidents reported

    19th November 2023

    No incidents reported

    18th November 2023

    No incidents reported

    17th November 2023

    No incidents reported