All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    16th November 2023

    No incidents reported

    15th November 2023

    No incidents reported

    14th November 2023

    No incidents reported

    13th November 2023

    International Upstream International Network Upstream Problem

    [13/11/2023 - 16:00 WIB] We have a problem with our international upstream network. For now our principal team still investigating and troubleshoot the problem.

  • [13/11/2023 - 17:46 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    • 12th November 2023

    No incidents reported

    11th November 2023

    No incidents reported

    10th November 2023

    No incidents reported