All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    9th November 2023

    No incidents reported

    8th November 2023

    No incidents reported

    7th November 2023

    No incidents reported

    6th November 2023

    No incidents reported

    5th November 2023

    Jakarta-2 NEO JKT-2 Problem

    [05/11/2023 - 22:53 WIB] There is a problem NEO Cloud - JKT2 Region. Customer Cannot Create, Delete, and Action Operation in Portal. Our Engineer Team still fixing the problem.

  • [06/11/2023 - 00:48 WIB] We found the customer did Abuse Flooding and the service of the suspected customer has been suspended. Currently, our engineering team still monitoring the problem.

    • 4th November 2023

    No incidents reported

    3rd November 2023

    No incidents reported