[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting
[1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting
Past Incidents
2nd November 2023
No incidents reported
1st November 2023
Network Region - JakartaNEO JKT-2 Network Problem
[01/11/2023 - 11:04 WIB] There is a problem with Network access at NEO Cloud - JKT Region. Our Engineer Team still fixing the problem.
[01/11/2023 - 13:33WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
31st October 2023
No incidents reported
30th October 2023
No incidents reported
29th October 2023
WhatsApp ChannelWhatsApp Channel Problem
[29/10/2023 - 06:25WIB] There is an issue with WhatsApp Channel Problem . Our principal team is still fixing this issue.
[30/10/2023 - 09:30WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.