All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    2nd November 2023

    No incidents reported

    1st November 2023

    Network Region - Jakarta NEO JKT-2 Network Problem

    [01/11/2023 - 11:04 WIB] There is a problem with Network access at NEO Cloud - JKT Region. Our Engineer Team still fixing the problem.

  • [01/11/2023 - 13:33WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 31st October 2023

    No incidents reported

    30th October 2023

    No incidents reported

    29th October 2023

    WhatsApp Channel WhatsApp Channel Problem

    [29/10/2023 - 06:25WIB] There is an issue with WhatsApp Channel Problem . Our principal team is still fixing this issue.

  • [30/10/2023 - 09:30WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 28th October 2023

    No incidents reported

    27th October 2023

    No incidents reported