All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

  • Past Incidents

    25th November 2022

    No incidents reported

    24th November 2022

    No incidents reported

    23rd November 2022

    NEO Lite Abuse Problem

    [23/11/2022 - 12:56 WIB] There is customer who abuse our services. Our Engineer team has been fixed.

  • [23/11/2022 - 02:09 WIB]The Problem has been fixed and we are currently monitoring.

  • 22nd November 2022

    No incidents reported

    21st November 2022

    No incidents reported

    20th November 2022

    No incidents reported

    19th November 2022

    No incidents reported