All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    24th November 2022

    No incidents reported

    23rd November 2022

    NEO Lite Abuse Problem

    [23/11/2022 - 12:56 WIB] There is customer who abuse our services. Our Engineer team has been fixed.

  • [23/11/2022 - 02:09 WIB]The Problem has been fixed and we are currently monitoring.

    • 22nd November 2022

    No incidents reported

    21st November 2022

    No incidents reported

    20th November 2022

    No incidents reported

    19th November 2022

    No incidents reported

    18th November 2022

    No incidents reported