All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

=================================

Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

31st July 2022

No incidents reported

30th July 2022

Gio Backup Portal [30/07/2022 - 10:02 WIB] Portal baas.biznetgiocloud.com access problem.

[30/07/2022 - 10:02 AM] There is a problem with our portal baas.biznetgiocloud.com website can't be access. Currently principal team still investigating and recovering the problem.

  • [30/07/2022 - 11:50 WIB] The Portal baas.biznetgiocloud.com problem has been fixed.

    • 29th July 2022

    No incidents reported

    28th July 2022

    No incidents reported

    27th July 2022

    Jakarta-2 Network Access Problem on JKT-2 Region Service

    [13:05 WIB] There is an intermittent with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [27/07/2022 21:00 WIB] The network problem has been fixed

    • Jakarta-1 Network Access Problem on JKT Region Service

    [13:05 WIB] There is an intermittent with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [27/07/2022 21:00 WIB] The network problem has been fixed

    • 26th July 2022

    No incidents reported

    25th July 2022

    No incidents reported

    24th July 2022

    West-Java-1 Network Access Problem on WJV Region Service

    [12:30 WIB] There is a problem with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [24/07-2022 - 00.00 WIB] The network problem has been fixed

  • [24/07-2022 - 17.00 WIB] Currently our team has been able to handle it and we are monitoring it