All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

7th August 2022

No incidents reported

6th August 2022

No incidents reported

5th August 2022

NEO West Java 2 Host Problem

[16:33 +07] There is a problem with one of the hosts in Region West Java 2. Currently our engineer team still investigating and recovering the problem. VM at the host still can be accessed.

  • [05/08/2022 - 22:25 WIB] The problem has been fixed by our team

  • [05/08/2022 - 20:49 WIB] There is a problem with one of the hosts in Region West Java 2. Currently our engineer team still investigating and recovering the problem. VM at the host still can be accessed.

  • [05/08/2022 - 17:13 WIB] The problem has been fixed by our team

    • 4th August 2022

    No incidents reported

    3rd August 2022

    No incidents reported

    2nd August 2022

    No incidents reported

    1st August 2022

    International Upstream International Network Upstream Problem

    [01/08/2022 - 11:09 WIB] We have a problem with our international upstream network. For now our principal team still investigating and troubleshoot the problem. We will failover to our backup upstream.

  • [01/08/2022 - 11:43 WIB] Currently we have failover to another upstream and we are currently monitoring

    • NEO Web Hosting NEO Web Hosting web-9 host problem

    [01/08/2022 - 09:00 WIB] we are having issues with web host-9 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

  • [01/08/2022 - 16:36 WIB] The problem has been fixed by our team and we are currently monitoring