All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

24th July 2022

West-Java-1 Network Access Problem on WJV Region Service

[12:30 WIB] There is a problem with one of the Network in our services. Currently our engineer team still investigating and recovering the problem

  • [24/07-2022 - 00.00 WIB] The network problem has been fixed

  • [24/07-2022 - 17.00 WIB] Currently our team has been able to handle it and we are monitoring it

    • 23rd July 2022

    Jakarta-2 Network Access Problems on NEO Cloud JKT 2 Service

    [21:30 +07] There is a problem with one of the Network in our services. Currently our engineer team still investigating and recovering the problem.

  • [25/07/2022 15:00 WIB] The host problem has been fixed

  • [25/07-2022 - 10.02 WIB] now our team is able to handle the problem and for now, we will monitor it first

  • [25/07/2022 - 08:26 WIB] There is a problem with the network at one of our hosts in the Jakarta 2 Region, which is related to yesterday's problem. Currently, the problem is being fixed with our team.

  • [23/07-2022 - 23.00 WIB] Currently our team has been able to handle it and we are monitoring it

    • 22nd July 2022

    No incidents reported

    21st July 2022

    No incidents reported

    20th July 2022

    No incidents reported

    19th July 2022

    No incidents reported

    18th July 2022

    No incidents reported