[17/05/2024 06:30 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.
[17/05/2024 - 08.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
16th May 2024
West-Java-1Neo Metal region West Java Problem
[16/05/2024 - 11:20 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance.Currently our engineer team is still investigating and recovering the problem.
[16/05/2024 - 13.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
Past Incidents
25th June 2022
No incidents reported
24th June 2022
No incidents reported
23rd June 2022
No incidents reported
22nd June 2022
International UpstreamWest Java and Jakarta Network Upstream Problem
[15:19] We have a problem with our upstream network. For now we're still investigating and currently related team still troubleshoot the problem.
[23/06/2022 - 11:46 WIB] The network issue has been fixed.
[16:27] The Network Issue has been fixed, for now we are still monitoring the traffic.
