All systems are operational
Maintenance
Maintenance Notification of GIO Backup Region WJV & BTN: Tuesday 13 May 2025 - Wednesday 21 May 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:   Selasa, 13 Mei 2025 - Rabu, 21 Mei 2025
Waktu:

  • Selasa, 13 Mei 2025, pukul 13.00 – 18.00 WIB
  • Rabu, 14 Mei 2025, pukul 13.00 – 18.00 WIB
  • Senin, 19 Mei 2025, pukul 13.00 – 18.00 WIB
  • Selasa, 20 Mei 2025, pukul 13.00 – 18.00 WIB
  • Rabu, 21 Mei 2025, pukul 13.00 – 18.00 WIB

Durasi Pemeliharaan :

  • Selasa, 13 Mei 2025, 5 Jam
  • Rabu, 14 Mei 2025, 5 Jam
  • Senin, 19 Mei 2025, 5 Jam
  • Selasa, 20 Mei 2025, 5 Jam
  • Rabu, 21 Mei 2025, 5 Jam

Durasi Gangguan: -
Dampak Gangguan: Degradasi Performa Operasional.
Detail: emeliharaan Versi Platform pada Layanan GIO Backup pada Region West Java dan Banten.
Selama proses pemeliharaan berlangsung akan tedapat Degradasi Performa Operasional layanan GIO Backup.

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Maintenance will be performed with the following details:
Date: Tuesday, 13 May 2025 - Wednesday, 21 May 2025.
Time:

  • Tuesday, 13 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Wednesday, 14 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Monday, 19 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Tuesday, 20 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Wednesday, 21 May 2025, 1:00 PM – 6:00 PM (GMT+7)

Maintenance Duration:

  • Tuesday, 13 May 2025, 5 hours
  • Wednesday, 14 May 2025, 5 hours
  • Monday, 19 May 2025, 5 hours
  • Tuesday, 20 May 2025, 5 hours
  • Wednesday, 21 May 2025, 5 hours

Duration of Interruption: -
Disruption Impact: Degradation of Operational Performance.
Details: Platform Version Maintenance on GIO Backup service in West Java and Banten Region.
During the maintenance window, there will be a degradation in the operational performance of GIO Backup service.

Past Incidents

7th May 2025

No incidents reported

6th May 2025

No incidents reported

5th May 2025

West-Java-1 Issue Connection All Service on Region West Java

[05/05/2025 - 16:20 WIB] We are currently experiencing an internet network issue in one of the regions in West Java, and our engineering team is currently conducting an investigation

  • [05/05/2025 - 22:04 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [05/05/2025 - 22:04 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • NEO Web Hosting NEO Web Hosting - Web 12 Problem

    [05/05/2025 - 09:57 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 12. Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [05/05/2025 -10:11 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 4th May 2025

    No incidents reported

    3rd May 2025

    No incidents reported

    2nd May 2025

    No incidents reported

    1st May 2025

    No incidents reported