All systems are operational
Maintenance
Maintenance Notification of GIO Backup Region WJV & BTN: Tuesday 13 May 2025 - Wednesday 21 May 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:   Selasa, 13 Mei 2025 - Rabu, 21 Mei 2025
Waktu:

  • Selasa, 13 Mei 2025, pukul 13.00 – 18.00 WIB
  • Rabu, 14 Mei 2025, pukul 13.00 – 18.00 WIB
  • Senin, 19 Mei 2025, pukul 13.00 – 18.00 WIB
  • Selasa, 20 Mei 2025, pukul 13.00 – 18.00 WIB
  • Rabu, 21 Mei 2025, pukul 13.00 – 18.00 WIB

Durasi Pemeliharaan :

  • Selasa, 13 Mei 2025, 5 Jam
  • Rabu, 14 Mei 2025, 5 Jam
  • Senin, 19 Mei 2025, 5 Jam
  • Selasa, 20 Mei 2025, 5 Jam
  • Rabu, 21 Mei 2025, 5 Jam

Durasi Gangguan: -
Dampak Gangguan: Degradasi Performa Operasional.
Detail: emeliharaan Versi Platform pada Layanan GIO Backup pada Region West Java dan Banten.
Selama proses pemeliharaan berlangsung akan tedapat Degradasi Performa Operasional layanan GIO Backup.

=================================

Maintenance will be performed with the following details:
Date: Tuesday, 13 May 2025 - Wednesday, 21 May 2025.
Time:

  • Tuesday, 13 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Wednesday, 14 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Monday, 19 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Tuesday, 20 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Wednesday, 21 May 2025, 1:00 PM – 6:00 PM (GMT+7)

Maintenance Duration:

  • Tuesday, 13 May 2025, 5 hours
  • Wednesday, 14 May 2025, 5 hours
  • Monday, 19 May 2025, 5 hours
  • Tuesday, 20 May 2025, 5 hours
  • Wednesday, 21 May 2025, 5 hours

Duration of Interruption: -
Disruption Impact: Degradation of Operational Performance.
Details: Platform Version Maintenance on GIO Backup service in West Java and Banten Region.
During the maintenance window, there will be a degradation in the operational performance of GIO Backup service.

Past Incidents

30th April 2025

No incidents reported

29th April 2025

No incidents reported

28th April 2025

No incidents reported

27th April 2025

No incidents reported

26th April 2025

No incidents reported

25th April 2025

No incidents reported

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem