All systems are operational
Maintenance
Maintenance Notification of NEO Lite: Thursday, July 3, 2025 - Friday, July 18, 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 3 Juli 2025 - Jumat, 18 Juli 2025.
Waktu:

  • Kamis, 3 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 4 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Senin, 7 Juli 2025, pukul00:01 - 00:59 WIB.
  • Selasa, 8 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Rabu, 9 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Kamis, 10 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 11 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Senin, 14 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Selasa, 15 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Rabu, 16 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Kamis, 17 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 18 Juli  2025, pukul 00:01 - 00:59 WIB.

Durasi Pemeliharaan : 58 Menit.
Detail:  Pemeliharan Komponen Network Layanan NEO Lite (Cluster 3 node09 - node20).
Selama pemeliharaan, VM tidak dapat melakukan aktivitas operasional seperti start/stop/restart/rebuild pada portal Biznetgio.

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Maintenance will be performed with the following details:
Date: Thursday, July 3, 2025 - Friday, July 18, 2025.
Waktu:

  • Thursday, July 3, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 4, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Monday, July 7, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Tuesday, July 8, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Wednesday, July 9, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Thursday, July 10, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 11, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Monday, July 14, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Tuesday, July 15, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Wednesday, July 16, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Thursday, July 17, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 18, 2025, 00:01 - 00:59 AM WIB (GMT+7)

Maintenance Duration: 58 Minutes.
Details: NEO Lite Service Network Component Maintenance (Cluster 3 node09 - node20).
During maintenance, VM cannot perform operational activities such as start/stop/restart/rebuild on the Biznetgio portal.

Past Incidents

23rd February 2025

No incidents reported

22nd February 2025

No incidents reported

21st February 2025

No incidents reported

20th February 2025

No incidents reported

19th February 2025

No incidents reported

18th February 2025

No incidents reported

17th February 2025

Virtual Machine GIO Cloud v2 Gio Public v2 Problem

[17/02/2025 - 11.12 WIB] There is currently an issue with the connection and access of the Gio Public v2 VM. Currently our engineering team is still investigating the problem.

  • [17/02/2025 - 15:53 WIB] The issue with the Gio Public v2 VM connection and access has been resolved by the relevant team. The service is now operational and under monitoring to ensure stability.

    • 16th February 2025

    West-Java Region NEO Lite Services Problem

    [16/02/2025 15:00 WIB] The NEO Lite service is temporarily unavailable for package resizing, storage resizing, and snapshot creation. The relevant team is currently investigating the issue.

  • [18/02/2025 -10:10 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.