All systems are operational
Maintenance
Maintenance Notification of NEO Lite Pro and NEO Virtual Compute West Java Region : Friday, 28 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 28 Februari 2025.
Waktu: 00:05 WIB - 02:10 WIB (UTC+7).
Durasi Pemeliharaan : 1 Jam 15 Menit.
Durasi Henti: 1 - 2 Menit.
Dampak Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Pro dan NEO Virtual Compute Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro dan NEO Virtual Compute yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1-2 menit.

=================================

Maintenance will be performed with the following details:
Date: Friday, 28th February 2025.
Time: 00:05 AM - 02:10 AM (UTC+7).
Maintenance Duration: 1 Hours 15 Minutes.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Network Device Maintenance on NEO Lite Pro and NEO Virtual Compute Services in the West Java Region.
During the maintenance process NEO Lite Pro, and NEO Virtual Compute services in the West Java Region will have internet communication downtime for 1-2 minutes.

Past Incidents

11th October 2024

No incidents reported

10th October 2024

NEO Web Hosting NEO Web Hosting - Web 09 Problem

[10/10/2024 - 11:50 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 09 . Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [10/10/2024 -12:55 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

    • 9th October 2024

    No incidents reported

    8th October 2024

    No incidents reported

    7th October 2024

    No incidents reported

    6th October 2024

    No incidents reported

    5th October 2024

    West-Java Region NEO Lite Service Problem

    [05/10/2024 01:15 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.

  • [05/10/2024 - 03:33 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.