Some systems are experiencing issues

Stickied Incidents

14th May 2025

West-Java-1 NEO Elastic Storage West Java region Problem

[14/05/2025 10:09 WIB] The NEO Elastic Storage service in West Java is currently experiencing issues. Users may face errors when creating new storage volumes. Existing volumes remain operational. The team is currently investigating.

  • [14/05/2025 10:48 WIB] The issue with NEO Elastic Storage in the West Java region has been resolved. Storage volume creation is now functioning normally. We will continue to monitor the system to ensure stability.

  • Maintenance
    Maintenance Notification of GIO Backup Region WJV & BTN: Tuesday 13 May 2025 - Wednesday 21 May 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal:   Selasa, 13 Mei 2025 - Rabu, 21 Mei 2025
    Waktu:

    • Selasa, 13 Mei 2025, pukul 13.00 – 18.00 WIB
    • Rabu, 14 Mei 2025, pukul 13.00 – 18.00 WIB
    • Senin, 19 Mei 2025, pukul 13.00 – 18.00 WIB
    • Selasa, 20 Mei 2025, pukul 13.00 – 18.00 WIB
    • Rabu, 21 Mei 2025, pukul 13.00 – 18.00 WIB

    Durasi Pemeliharaan :

    • Selasa, 13 Mei 2025, 5 Jam
    • Rabu, 14 Mei 2025, 5 Jam
    • Senin, 19 Mei 2025, 5 Jam
    • Selasa, 20 Mei 2025, 5 Jam
    • Rabu, 21 Mei 2025, 5 Jam

    Durasi Gangguan: -
    Dampak Gangguan: Degradasi Performa Operasional.
    Detail: emeliharaan Versi Platform pada Layanan GIO Backup pada Region West Java dan Banten.
    Selama proses pemeliharaan berlangsung akan tedapat Degradasi Performa Operasional layanan GIO Backup.

    =================================

    Maintenance will be performed with the following details:
    Date: Tuesday, 13 May 2025 - Wednesday, 21 May 2025.
    Time:

    • Tuesday, 13 May 2025, 1:00 PM – 6:00 PM (GMT+7)
    • Wednesday, 14 May 2025, 1:00 PM – 6:00 PM (GMT+7)
    • Monday, 19 May 2025, 1:00 PM – 6:00 PM (GMT+7)
    • Tuesday, 20 May 2025, 1:00 PM – 6:00 PM (GMT+7)
    • Wednesday, 21 May 2025, 1:00 PM – 6:00 PM (GMT+7)

    Maintenance Duration:

    • Tuesday, 13 May 2025, 5 hours
    • Wednesday, 14 May 2025, 5 hours
    • Monday, 19 May 2025, 5 hours
    • Tuesday, 20 May 2025, 5 hours
    • Wednesday, 21 May 2025, 5 hours

    Duration of Interruption: -
    Disruption Impact: Degradation of Operational Performance.
    Details: Platform Version Maintenance on GIO Backup service in West Java and Banten Region.
    During the maintenance window, there will be a degradation in the operational performance of GIO Backup service.

    Past Incidents

    4th October 2024

    No incidents reported

    3rd October 2024

    No incidents reported

    2nd October 2024

    No incidents reported

    1st October 2024

    No incidents reported

    30th September 2024

    No incidents reported

    29th September 2024

    No incidents reported

    28th September 2024

    No incidents reported