All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

  • Past Incidents

    17th September 2024

    No incidents reported

    16th September 2024

    No incidents reported

    15th September 2024

    No incidents reported

    14th September 2024

    No incidents reported

    13th September 2024

    No incidents reported

    12th September 2024

    International Upstream International Upstream Network Problem

    [12/09/2024 - 22:15 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [12/09/2024 - 22:25 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • West-Java Region NEO Lite Service Problem

    [12/09/2024 19:30 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.

  • [13/09/2024 - 00:08 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • 11th September 2024

    No incidents reported