All systems are operational
Maintenance
Maintenance Notification NEO Lite West Java Region : Thursday,17th October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis,17 Oktober 2024
Waktu: 00:01 WIB - 04:00 WIB
Durasi Pemeliharaan : 3 Jam - 59 Menit
Durasi Gangguan: -
Dampak Gangguan: Tidak ada gangguan dan downtime
Detail: Pemeliharaan untuk Upgrade Versi Platform Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, tidak terdapat gangguan dan downtime pada VM Neo Lite Region West Java.

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Maintenance will be performed with the following details:
Date: Saturday, 12th October, 2024
Time: 00:01 AM - 04:00 AM (UTC+7)
Maintenance Duration: 3 hours and 59 Minutes
Duration of Interruption: -
Disruption Impact: No disruption and downtime
Details: Maintenance for NEO Lite Service Platform Version Upgrade West Java Region
During the maintenance process, there was no disruption no downtime on the VM Neo Lite West Java Region.

Past Incidents

10th September 2024

Gio Backup Portal Gio Backup Portal - baas.biznetgiocloud.com Problem

[10/09/2024 - 05.40 WIB] We are currently experiencing issues with our Gio Backup Portal - baas.biznetgiocloud.com , customer cannot login to the Gio Backup Portal. Currently our technicians are still resolving the issue.

  • [10/09/2024 - 06:36 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 9th September 2024

    No incidents reported

    8th September 2024

    No incidents reported

    7th September 2024

    Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

    [07/09/2024 - 01:00 WIB] There is an issue with the neo virtual compute on a specific host in the JKT2 region, causing the service to be inaccessible. Our engineering team is currently investigating and resolving the problem

  • [07/09/2024 - 01:49 WIB] This issue has been solved and the customer can check NVC service operational. Currently, our engineering team still monitoring the problem.

    • 6th September 2024

    Network Region - Banten NEO BTN Network Problem

    [00:48 AM] We have a problem with one of the network upstreams. The impact of connections using the primary upstream will be degradation, but we are currently optimizing using backup upstream. Currently our engineer team still troubleshoot the problem.

  • [06/09/2024 - 00:53 WIB] This issue has been solved and the customer can check server network connection again. Currently, our engineering team still monitoring the problem.

    • 5th September 2024

    No incidents reported

    4th September 2024

    No incidents reported