All systems are operational

GIO Public

Cloud Portal v2

Operational

Virtual Machine GIO Cloud v2

Operational

Standard Storage

Operational

SSD Storage

Operational

GIO Private

West-Java-1

Operational

Jakarta-1

Operational

vCenter Management

Operational

VPN Gateway

Operational

Standart Storage

Operational

SSD Storage

Operational

GIO Backup

Gio Backup Portal

Operational

Gio Backup Storage West-Java-1

Operational

Biznet Gio Portal

Portal Biznet Gio

Operational

Ticketing Channel

Operational

WhatsApp Channel

Operational

Live Chat Channel

Operational

NEO Virtual Compute

West-Java-2

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Block Storage

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO High Performance Storage

West-Java-1

Operational

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Object Storage

West-Java-1

Operational

Jakarta-1

Operational

NEO Metal

West-Java-1

Operational

Banten-1

Operational

NEO Elastic Storage

West-Java-1

Operational

Banten-1

Operational

NEO Lite Pro

West-Java Region

Operational

NEO Lite

West-Java Region

Operational

NEO DNS

NEO DNS - Jakarta

Operational

NEO DNS - West Java

Operational

NEO DNS - Sillicon Valey

Operational

NEO DNS - Chicago

Operational

NEO DNS - Toronto

Operational

NEO DNS - New Jersey

Operational

NEO DNS - Los Angeles

Operational

NEO DNS - Amsterdam

Operational

NEO DNS - Frankfurt

Operational

NEO DNS - Tokyo

Operational

NEO DNS - Singapore

Operational

NEO DNS - Sydney

Operational

Biznet DNS

Operational

NEO Web

NEO Wordpress

Operational

NEO Domain

Operational

Dedicated Hosting

Operational

NEO Web Hosting

Operational

SSL License

Operational

Networks

Network Region - West Java

Operational

Network Region - Jakarta

Operational

Network Region - Banten

Operational

Local Upstream

Operational

International Upstream

Operational

GIO Multi-Region

Operational

NEO Multi Region

Operational

AI/ML

NEO Face Recognition

Operational

Knowledge Base Page

Knowledge Base Website

Operational

Payment System

Transaction Payment System

Operational

Past Incidents

16th September 2024

No incidents reported

15th September 2024

No incidents reported

14th September 2024

No incidents reported

13th September 2024

No incidents reported

12th September 2024

International Upstream International Upstream Network Problem

[12/09/2024 - 22:15 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

[12/09/2024 - 22:25 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

West-Java Region NEO Lite Service Problem

[12/09/2024 19:30 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.

[13/09/2024 - 00:08 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

11th September 2024

No incidents reported

10th September 2024

Gio Backup Portal Gio Backup Portal - baas.biznetgiocloud.com Problem

[10/09/2024 - 05.40 WIB] We are currently experiencing issues with our Gio Backup Portal - baas.biznetgiocloud.com , customer cannot login to the Gio Backup Portal. Currently our technicians are still resolving the issue.

[10/09/2024 - 06:36 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.