All systems are operational
Maintenance
Maintenance Notification of NEO Virtual Compute Jakarta Region: Wednesday, 8th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:   Rabu, 8 Januari 2025
Waktu:   23:00 WIB - 02:00 WIB
Durasi Pemeliharaan : 3 Jam
Durasi Gangguan: -
Dampak Gangguan: Tidak terdapat downtime.
Detail: Pemeliharaan Komponen Storage pada Layanan NEO VIrtual Compute Region Jakarta
Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan Neo Virtual Compute Region Jakarta.

=================================

Maintenance will be performed with the following details:
Date: Wednesday, January, 8th 2025
Time: 11:00 PM – 02:00AM (UTC+7)
Maintenance Duration: 3 Hours
Duration of Interruption: -
Disruption Impact: No Downtime.
Details: Maintenance of Storage Components in NEO VIrtual Compute Service Jakarta Region.
During the maintenance process, there was no downtime in the Neo Virtual Compute Jakarta Region service.

Past Incidents

13th September 2024

No incidents reported

12th September 2024

International Upstream International Upstream Network Problem

[12/09/2024 - 22:15 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [12/09/2024 - 22:25 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • West-Java Region NEO Lite Service Problem

    [12/09/2024 19:30 WIB] There is an issue with the NEO Lite service, and currently, on one of the hosts, several options such as stop, start, restart, and rebuild are inaccessible.

  • [13/09/2024 - 00:08 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 11th September 2024

    No incidents reported

    10th September 2024

    Gio Backup Portal Gio Backup Portal - baas.biznetgiocloud.com Problem

    [10/09/2024 - 05.40 WIB] We are currently experiencing issues with our Gio Backup Portal - baas.biznetgiocloud.com , customer cannot login to the Gio Backup Portal. Currently our technicians are still resolving the issue.

  • [10/09/2024 - 06:36 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 9th September 2024

    No incidents reported

    8th September 2024

    No incidents reported

    7th September 2024

    Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

    [07/09/2024 - 01:00 WIB] There is an issue with the neo virtual compute on a specific host in the JKT2 region, causing the service to be inaccessible. Our engineering team is currently investigating and resolving the problem

  • [07/09/2024 - 01:49 WIB] This issue has been solved and the customer can check NVC service operational. Currently, our engineering team still monitoring the problem.