All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

    • Past Incidents

    31st August 2024

    No incidents reported

    30th August 2024

    No incidents reported

    29th August 2024

    No incidents reported

    28th August 2024

    No incidents reported

    27th August 2024

    No incidents reported

    26th August 2024

    NEO Virtual Compute Region West Java Problem

    [26/08/2024 - 02:00WIB] There is a problem in the Neo Virtual Compute region West Java service that causes service operational such create,delete,attach,detach to be constrained.Currently our engineer team is still investigating and recovering the problem.

  • [26/08/2024 - 01:37 WIB] This issue has been solved and the customer can check NVC service operational. Currently, our engineering team still monitoring the problem.

    • 25th August 2024

    No incidents reported

    24th August 2024

    Banten-1 NEO Virtual Compute region BTN Problem

    [24/08/2024 - 11:56WIB] There is a problem in the neo virtual compute region BTN service that causes service volume operational such create,delete,attach,detach to be constrained.Currently our engineer team is still investigating and recovering the problem.

  • [25/08/2024 - 00:40 WIB] This issue has been solved and the customer can check storage service operational. Currently, our engineering team still monitoring the problem.