All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

    • Past Incidents

    25th August 2024

    No incidents reported

    24th August 2024

    Banten-1 NEO Virtual Compute region BTN Problem

    [24/08/2024 - 11:56WIB] There is a problem in the neo virtual compute region BTN service that causes service volume operational such create,delete,attach,detach to be constrained.Currently our engineer team is still investigating and recovering the problem.

  • [25/08/2024 - 00:40 WIB] This issue has been solved and the customer can check storage service operational. Currently, our engineering team still monitoring the problem.

    • 23rd August 2024

    No incidents reported

    22nd August 2024

    No incidents reported

    21st August 2024

    No incidents reported

    20th August 2024

    No incidents reported

    19th August 2024

    No incidents reported