All systems are operational
Maintenance
Maintenance Notification of Neo Virtual Compute Network Jakarta Region : Friday, 18th October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Jumat, 18 Oktober 2024
Waktu: 00:05 – 01:00 WIB
Durasi Pemeliharaan : 59 Menit
Durasi Gangguan: 59 Menit
Dampak Gangguan: Ganguan Komunikasi Internet 5 - 10 Menit
Detail: Pemeliharan perangkat jaringan Network Jakarta
Selama proses pemeliharaan berlangsung, terdapat gangguan pada komunikasi internet 5-10 menit pada layanan NEO Virtual Compute Region Jakarta.

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Maintenance will be performed with the following details:
Date:  Friday, 18th October 2024
Time:  00:01 AM - 01:00 AM  (UTC+7)
Maintenance Duration: 59 Minutes
Duration of Interruption:  59 Minutes
Disruption Impact: Internet communication disrupted of 5-10 minutes
Details: Maintenance of network devices for Jakarta Region
During the maintenance process, there will be 5-10 minutes of internet communication disruped on the NEO Virtual Compute services in the Jakarta region.

Maintenance Notification of Neo Lite West Java Region : Friday, 18th October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Jumat, 18 Oktober 2024
Waktu: 00:00 – 01:00 WIB
Durasi Pemeliharaan : 1 Jam
Durasi Gangguan: -
Dampak Gangguan: Tidak Ada Gangguan
Detail: Pemeliharaan Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, tidak ada gangguan pada Layanan Neo Lite Region West Java

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Maintenance will be performed with the following details:
Date:  Friday, 18th October 2024
Time:  00:00 AM - 01:00 AM  (UTC+7)
Maintenance Duration: 1 Jam
Duration of Interruption: -
Disruption Impact: No Disruption
Details: Maintenance on NEO Lite Service West Java Region
During the maintenance process, No Disruption on Neo Lite West Java Region

Maintenance Notification of Neo Lite West Java Region : Friday, 18 October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 18 Oktober 2024
Waktu: 00:01 WIB - 04:00 WIB
Durasi Pemeliharaan : 3 Jam - 59 Menit
Durasi Gangguan: -
Dampak Gangguan: Tidak ada gangguan dan downtime
Detail: Pemeliharaan untuk Upgrade Versi Platform Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, tidak terdapat gangguan dan downtime pada VM Neo Lite Region West Java.

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Maintenance will be performed with the following details:
Date: Friday, 18th October, 2024
Time: 00:01 AM - 04:00 AM (UTC+7)
Maintenance Duration: 3 hours and 59 Minutes
Duration of Interruption: -
Disruption Impact: No disruption and downtime
Details: Maintenance for NEO Lite Service Platform Version Upgrade West Java Region
During the maintenance process, there was no disruption no downtime on the VM Neo Lite West Java Region.

Maintenance Notification of Network West Java Region : Saturday, 19th October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Sabtu, 19 Oktober 2024
Waktu: 00:05 WIB - 01:30 WIB
Durasi Pemeliharaan : 1 Jam 25 menit
Durasi Gangguan: 5 - 10 Menit
Dampak Gangguan:
Pada layanan Neo lite dan Neo Lite Pro akan mengalami dampak berikut:

Tidak bisa akses layanan Neo Lite 5-10 menit selama maintenance berlangsung
Tidak bisa akses console Neo Lite
Tombol operasional tidak bisa digunakan sementara seperti stop/start/restart VM
Tidak bisa Create dan Delete Neo Lite
Pada layanan Neo Object Storage akan mengalami dampak berikut:

Tidak bisa akses layanan NOS Region WJV 5-10 menit selama maintenance berlangsung
Tidak bisa Create dan Delete NOS Region WJV
Tidak bisa Create dan Delete Bukcet NOS Region WJV
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan Biznet Gio Region West Java
Selama proses pemeliharaan berlangsung layanan NEO Object Storage, NEO Lite & NEO Lite Pro yang terdapat pada region West java akan mengalami downtime dan tidak dapat melakukan operasional seperti create,delete & restart layanan.

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Maintenance will be performed with the following details: Date: Saturday, 19 October 2024
Time: 00:05 AM - 01:30 AM
Maintenance Duration: 1 hour 25 minutes
Disturbance Duration: 5 - 10 minutes
Disruption Impact:
Neo lite and Neo Lite Pro services will experience the following impacts:

Unable to access the Neo Lite service for 5-10 minutes during maintenance
Unable to access the Neo Lite console
Operational buttons cannot be used temporarily such as stop/start/restart VMs
Can't create and delete Neo Lite
The Neo Object Storage service will experience the following impacts

Cannot access the NOS Region WJV service 5-10 minutes during maintenance
Cannot create and delete NOS Region WJV
Cannot Create and Delete NOS Region WJV Bukcet
Details: Network Device Maintenance on Biznet Gio Service West Java Region
During the maintenance process, NEO Object Storage, NEO Lite & NEO Lite Pro services in the West Java region will experience downtime and will not be able to be used. will experience downtime and unable to perform operations such as create, delete & restart services.

Maintenance Notification of Neo Lite West Java Region : Saturday, 26 October 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Sabtu, 26 Oktober 2024
Waktu: 00:05 – 01:05 WIB
Durasi Pemeliharaan : 1 Jam
Durasi Gangguan: 5 - 10 Menit
Dampak Gangguan: Ganguan Komunikasi Internet
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Region West Java
Selama proses pemeliharaan berlangsung, Internet Neo Lite Region West Java akan downtime 5-10 menit

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Maintenance will be performed with the following details:
Date:  Saturday, 26 October 2024
Time:  00:05 AM – 01:05 AM  (UTC+7)
Maintenance Duration: 1 Hour
Duration of Interruption:  5 - 10 Minutes
Disruption Impact:  Link Internet Down
Details: Network Device Maintenance on NEO Lite Service West Java Region
During the maintenance process, Internet Neo Lite West Java Region will have 5-10 minutes of downtime.

Past Incidents

12th June 2024

No incidents reported

11th June 2024

No incidents reported

10th June 2024

No incidents reported

9th June 2024

No incidents reported

8th June 2024

No incidents reported

7th June 2024

NEO Web Hosting Shared Web Hosting - Web 1 Problem

[07/06/2024 - 16:35 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 1. Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [07/06/2024 -17:00 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

  • 6th June 2024

    Network Region - West Java WJV Network Problem

    [06/06/2024 - 00:25 WIB] There is a problem with Network access at NEO Web Hosting, NEO Dedicated Hosting, NEO Lite, NEO Virtual Compute WJV Region, Neo Metal WJV, Neo Metal PX WJV, GP2 WJV, Gio Private Region, Portal Biznet Gio. Our Engineer Team still fixing the problem

  • [06/06/2024 - 01:15 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.