Some systems are experiencing issues
Maintenance
Maintenance Notification of Network NEO Lite West Java: Saturday, 22 March 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 22 Maret 2025
Waktu: 00:05 WIB - 02:15 WIB (UTC+7).
Durasi Pemeliharaan : 2 Jam 10 Menit.
Durasi Henti: 1 - 2 Menit.
Dampak Downtime Komunikasi Internet selama 1-2 menit.
Detail: Pemeliharaan Perangkat Jaringan Pada Layanan NEO Lite Region West Java.
Selama proses pemeliharaan berlangsung, layanan NEO Lite yang terdapat pada Region West Java akan terdapat downtime komunikasi internet selama 1 - 2 menit.

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Maintenance will be performed with the following details:
Date: Saturday, 22 March 2025.
Time: 00:05 AM - 02:15 AM (UTC+7).
Maintenance Duration: 2 Hours 10 Minutes.
Duration of Interruption: 1 - 2 Minutes.
Disruption Impact: Internet communication downtime for 2-5 minutes.
Details: Maintenance of Network Devices on NEO Lite Service Region West Java.
During the maintenance process, NEO Lite service in the West Java Region will experience 1 - 2 minutes of internet communication downtime.

Past Incidents

10th June 2024

No incidents reported

9th June 2024

No incidents reported

8th June 2024

No incidents reported

7th June 2024

NEO Web Hosting Shared Web Hosting - Web 1 Problem

[07/06/2024 - 16:35 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 1. Where email, website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [07/06/2024 -17:00 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

    • 6th June 2024

    Network Region - West Java WJV Network Problem

    [06/06/2024 - 00:25 WIB] There is a problem with Network access at NEO Web Hosting, NEO Dedicated Hosting, NEO Lite, NEO Virtual Compute WJV Region, Neo Metal WJV, Neo Metal PX WJV, GP2 WJV, Gio Private Region, Portal Biznet Gio. Our Engineer Team still fixing the problem

  • [06/06/2024 - 01:15 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 5th June 2024

    No incidents reported

    4th June 2024

    No incidents reported