All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

6th June 2024

Network Region - West Java WJV Network Problem

[06/06/2024 - 00:25 WIB] There is a problem with Network access at NEO Web Hosting, NEO Dedicated Hosting, NEO Lite, NEO Virtual Compute WJV Region, Neo Metal WJV, Neo Metal PX WJV, GP2 WJV, Gio Private Region, Portal Biznet Gio. Our Engineer Team still fixing the problem

  • [06/06/2024 - 01:15 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 5th June 2024

    No incidents reported

    4th June 2024

    No incidents reported

    3rd June 2024

    No incidents reported

    2nd June 2024

    No incidents reported

    1st June 2024

    No incidents reported

    31st May 2024

    No incidents reported

    30th May 2024

    International Upstream International Upstream Network Problem

    [30/05/2024 - 17:00 WIB] We have a problem with our international upstream network. This issue was affected by the submarine cut in the US cable. Upstream currently working on it. NO ETA at the moment.

  • This issue has been solved.

    • NEO Web Hosting NEO Web Hosting | web9-cpn.neowebhosting.id Problem

    [30/05/2024 - 12:33 WIB] We are having issues with web host 9 NEO Web Hosting, This issue resulted in the customer's email and website being inaccessible. Our Enginer Team is currently investigating the issue.

  • [30/05/2024 - 13:10WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.