All systems are operational
Maintenance
Maintenance Notification of NEO Metal West Java dan Banten Region : Tuesday, 14th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Selasa, 14 Januari 2025.
Waktu: 00:05 WIB - 01:30 WIB.
Durasi Pemeliharaan : 1 Jam 25 Menit.
Durasi Gangguan: 1 Jam (00:10 - 1:10).
Dampak Gangguan: Aktivitas create, delete, start, stop, restart, rebuild dan akses console tidak dapat dilakukan.
Detail: Pembaharuan Versi Platform layanan NEO Metal Region West Java dan Banten.
Selama proses pemeliharaan berlangsung, akan terdapat gangguan untuk aktivitas create, delete, start, stop, restart ,rebuild dan akses console tidak dapat dilakukan pada layanan NEO Metal pada region West Java dan Banten.

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Maintenance will be performed with the following details:
Date: Tuesday, 14 January 2025.
Time: 00:05 WIB - 01:30 AM (UTC+7).
Maintenance Duration: 1 Hour 25 Minutes.
Duration of Interruption: 1 Hour (00:10 - 1:10).
Disruption Impact: Activities such as create, delete, start, stop, restart, rebuild, and console access will be unavailable..
Details: Platform Version Update for NEO Metal Services in the West Java and Banten Region.
During the maintenance process, there will be interruptions, and activities like create, delete, start, stop, restart, rebuild, and console access will be unavailable for the NEO Metal service in the West Java and Banten region.

Past Incidents

17th May 2024

West-Java Region NEO Lite Services Problem

[17/05/2024 06:30 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.

  • [17/05/2024 - 08.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 16th May 2024

    West-Java-1 Neo Metal region West Java Problem

    [16/05/2024 - 11:20 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance.Currently our engineer team is still investigating and recovering the problem.

  • [16/05/2024 - 13.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.

    • 15th May 2024

    No incidents reported

    14th May 2024

    No incidents reported

    13th May 2024

    No incidents reported

    12th May 2024

    No incidents reported

    11th May 2024

    No incidents reported

    10th May 2024

    West-Java-1 NEO Elastic Storage WJV-2 Problem

    [10/05/2024 - 20:27 WIB] There is a problem at NEO Elastic storage component WJV 2 region. Our engineer team still working on it.

  • [10/05/2024 - 21.30 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.