[17/05/2024 06:30 WIB] There is a problem with the NEO Lite service and can't able to do access some menus such stop, start, restart and rebuild, please do not take action on any NEO Lite services while we are investigating.
[17/05/2024 - 08.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
16th May 2024
West-Java-1Neo Metal region West Java Problem
[16/05/2024 - 11:20 WIB] There is a problem in the Neo Metal Region WJV that causes degradation performance.Currently our engineer team is still investigating and recovering the problem.
[16/05/2024 - 13.10 WIB] This issue has been solved and the customer can check the service again. Currently, our engineering team still monitoring the problem.
Past Incidents
13th April 2024
No incidents reported
12th April 2024
No incidents reported
11th April 2024
No incidents reported
10th April 2024
No incidents reported
9th April 2024
No incidents reported
8th April 2024
No incidents reported
7th April 2024
NEO Web HostingNEO Web Hosting host - web9 - Problem
[07/04/2024 - 05:18 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts - web 9. Where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.
[07/04/2024 - 06:18 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem
