All systems are operational
Maintenance
Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

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Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

8th April 2024

No incidents reported

7th April 2024

NEO Web Hosting NEO Web Hosting host - web9 - Problem

[07/04/2024 - 05:18 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts - web 9. Where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

  • [07/04/2024 - 06:18 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 6th April 2024

    NEO Web Hosting NEO Web Hosting host - web9 - Problem

    [06/04/2024 - 05:21 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts - web 9. Where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

  • [06/04/2024 - 09:46 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 5th April 2024

    West-Java Region NEO Lite service problem

    [05/04/2024 23:45 WIB] There are problems with some NEO Lite services and cannot access, please do not take action on NEO Lite services while we investigating.

  • [06/04/2024 - 00:46 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 4th April 2024

    No incidents reported

    3rd April 2024

    No incidents reported

    2nd April 2024

    No incidents reported