All systems are operational
Maintenance
Maintenance Notification of Neo Object Storage : Wednesday, 9 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025
Waktu: 00:00 WIB - 03:00 WIB (UTC+7).
Durasi Pemeliharaan : 3 Jam.
Durasi Henti: Tidak Terdapat Downtime.
Detail: Pembaharuan Versi Komponen Layanan NEO Object Storage pada Region WJV & JKT.
Selama proses pemeliharaan berlangsung layanan NEO Object Storage tidak terdapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025.
Time: 00:00 AM - 03:00 AM (UTC+7).
Maintenance Duration: 3 Hours.
Duration of Interruption: No Downtime.
Details: Upgrade of NEO Object Storage Service Component Version in WJV & JKT Region.
During the maintenance process, NEO Object Storage service will not experience any downtime.

Maintenance Upgrade Memory in Host Neo Lite Pro : Wednesday, 9 April 2025 - 11 April 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 9 April 2025 - Jumat, 11 April 2025
Waktu: 00:00 WIB - 04:30 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 29 Menit.
Durasi Henti: Tidak terdapat downtime selama pemeliharaan berlangsung.
Detail: Pemeliharaan Perangkat Pada Layanan NEO Lite Pro di Region West Java.
Selama proses pemeliharaan berlangsung layanan NEO Lite Pro tidak terdapat downtime.

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Maintenance will be performed with the following details:
Date: Wednesday, 9 April 2025 - Friday, 11 April 2025.
Time: 00:00 AM - 04:30 AM (UTC+7).
Maintenance Duration: 4 Hours 29 Minutes.
Duration of Interruption: No Downtime.
Details: Maintenance of NEO Lite Pro Service components in the West Java region.
During the maintenance process, NEO Lite Pro service will not experience any downtime.

Past Incidents

24th March 2024

Portal Biznet Gio BiznetGio Portal Problem

[24/03/2024 - 19.05 WIB] We have a problem with our Portal. Currently our engineer still troubleshoot the issue

  • [25/03/2024 - 17:50 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem

    • 23rd March 2024

    No incidents reported

    22nd March 2024

    NEO Web Hosting NEO Web Hosting host - https://web10-cpn.neohosting.id:2083/ Problem

    [22/03/2024 - 10:00 WIB] We are currently experiencing problems with one of the NEO Web Hosting hosts, where email access, website access, and also cpanel access are experiencing problems and we are currently checking with the relevant team.

  • [22/03/2024 - 17:19 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 21st March 2024

    NEO Web Hosting NEO Web Hosting host - https://web10-cpn.neohosting.id:2083/ problem

    [21/03/2024 - 12:48WIB] we are having issues with NEO Web Hosting, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [21/03/2024 - 14:29 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • NEO Web Hosting NEO Web Hosting Host Problem

    [21/03/2024 - 20:50WIB] we are having issues with NEO Web Hosting, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [21/03/2024 - 23:40 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 20th March 2024

    No incidents reported

    19th March 2024

    No incidents reported

    18th March 2024

    NEO Web Hosting NEO Web Hosting web-5 host problem

    [18/03/2024 - 01:59 WIB] we are having issues with web host-5 Web Hosting NEO, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [18/03/2024 - 02:16 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.