All systems are operational
Maintenance
Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

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Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

12th March 2024

No incidents reported

11th March 2024

NEO Web Hosting NEO Web Hosting web-9 host problem

[11/03/2024 - 05:24 WIB] we are having issues with web host-9 Web Hosting NEO, where access e-mail, access website, and also access cpanel will be having issues and we are currently checking with the relevant team

  • [11/03/2024 - 08:05 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

  • 10th March 2024

    No incidents reported

    9th March 2024

    No incidents reported

    8th March 2024

    No incidents reported

    7th March 2024

    No incidents reported

    6th March 2024

    No incidents reported

    5th March 2024

    Jakarta-1 NEO Object Storage Problem

    [05/03/2024 - 14:27 WIB] We have a problem with our Neo Object Storage Service JKT Region. Our Engineer's team still troubleshooting the issue.

  • [05/03/2024 - 14:37 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.