All systems are operational
Maintenance
Maintenance Notification of Neo Web Hosting : Thursday, 14th November 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Kamis, 14 November 2024
Waktu:  22:00 – 04:00 WIB (UTC+7)
Durasi Pemeliharaan : 6 Jam
Durasi Gangguan: 2 jam
Dampak Gangguan: Gangguan akses website,email dan cPanel pada layanan Neo Web Hosting (web host 01).
Detail: Pembaharuan versi platform cPanel layanan NEO Web Hosting
Selama proses pemeliharaan berlangsung, website, email dan cPanel pada layanan NEO Web Hosting tidak dapat diakses selama 2 Jam.

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Maintenance will be performed with the following details:
Date: Thursday, 14th November 2024
Time: 10:00 PM – 04:00 AM (UTC+7)
Maintenance Duration: 6 Hours
Duration of Interruption: 2 Hours
Disruption Impact: Disruption of website, email and cPanel access on Neo Web Hosting services (web host 01).
Details: Upgrade platform version cPanel the NEO Web Hosting Service.
During the maintenance process, the website, email, and cPanel on the NEO Web Hosting service will be inaccessible for 2 Hours.

Maintenance Notification of Network Upstream: Saturday, November 16th 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Sabtu, 16 November 2024
Waktu: 01:00 WIB - 05:00 WIB (GMT+ 07)
Durasi: 04 Jam
Detail: Pemeliharaan Perangkat Jaringan oleh Pihak Upstream
Dampak dari aktivitas pemeliharaan :
Selamat Proses Maintenance Berlangsung. tidak terdapat downtime, karena sebelum maintenance akan dilakukan pemindahan jalur jaringan ke Upstream lain.

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The maintenance regarding Network Upstream will be performed with details as follow:
Date: Saturday, November 16th 2024
Time: 01:00 AM - 05:00 AM (GMT+ 07)
Duration: 4 Hours
Detail: Maintenance Of Network Devices by Upstream Provider.
Impact of this maintenance activity:
During the Maintenance Process. there is no downtime, because before maintenance there will be a displacement of the network line to another Upstream.

Maintenance Notification of Neo Lite West Java Region : Tuesday, 19th November 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:  Selasa, 19 November 2024
Waktu:  00:05 – 01:15 WIB (UTC+7)
Durasi Pemeliharaan : 1 jam 10 Menit
Durasi Gangguan: 5 -10 menit
Dampak Gangguan: Downtime Komunikasi Internet
**Detail: Pemeliharaan Perangkat Jaringan Layanan NEO Lite Region West Java **
Selama proses pemeliharaan berlangsung, koneksi Internet Neo Lite Region West Java akan mengalami gangguan selama 5-10 menit.

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Maintenance will be performed with the following details:
Date: Tuesday, November, 19th 2024
Time: 00:05 AM – 01:15 AM (UTC+7)
Maintenance Duration: 1 Hour 10 Minutes
Duration of Interruption: 5 - 10 minutes
Disruption Impact: Link Internet Down
Details: Network Device Maintenance for NEO Lite Service in the West Java Region
During the maintenance process, Internet Neo Lite West Java Region will experience problem for arround 5-10 minutes.

Past Incidents

26th February 2024

No incidents reported

25th February 2024

No incidents reported

24th February 2024

No incidents reported

23rd February 2024

No incidents reported

22nd February 2024

No incidents reported

21st February 2024

No incidents reported

20th February 2024

West-Java-2 NEO Virtual Compute region West Java-2 Problem

[20/02/2024 - 00:20 WIB] There is a problem in the neo virtual compute region WJV2 service that causes service activation and upgrades to be constrained.Currently our engineer team is still investigating and recovering the problem.

  • [20/02/2024 - 01:00 WIB] This issue has been solved.