All systems are operational
Maintenance
Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

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Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

15th January 2024

No incidents reported

14th January 2024

No incidents reported

13th January 2024

No incidents reported

12th January 2024

NEO Web Hosting NEO Web Hosting web-11 host problem

[12/01/2024 - 11:31 WIB] we are having issues with web host-11 Web Hosting NEO, where mail delivery and access website will be having issues and we are currently checking with the relevant team

  • [12/01/2024 - 11:44 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 11th January 2024

    West-Java-1 NEO Object Storage Problem

    [11/01/2024 - 16:35 WIB] We have problem with our Neo Object Storage Service. Our Engineer's team still troubleshoot the issue.

  • [11/01/2024 - 17:14 WIB] This issue has been solved. Currently, our engineering team still investigating and monitoring the problem.

    • 10th January 2024

    No incidents reported

    9th January 2024

    Jakarta-2 NEO Virtual Compute region Jakarta-2 Problem

    [09/01/2024 - 10:08 WIB] There is a problem network intermitten with some hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [09/01/2024 - 10:20 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    • 8th January 2024

    Ticketing Channel Biznetgio Ticketing Problem

    [08/01/2024 16:55 WIB] There are problems with Ticketing Biznetgio and Whatsapp channel, Currently, this problem is being investigated by the principal

  • [08/01/2024 19:00 WIB] The issue now has been fixed, and ticketing and ticketing is now operational again