All systems are operational
Maintenance
Maintenance Notification of Network Jakarta : Firday, 07 February 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Jumat, 7 Februari 2025.
Waktu: 00:05 WIB - 05:00 WIB (UTC+7).
Durasi Pemeliharaan : 4 Jam 55 Menit.
Durasi Gangguan: 2 - 5 Menit.
Dampak Gangguan: Degradasi Performa Jaringan selama 2-5 menit.
Detail: Upgrade Versi Perangkat Jaringan Pada Layanan Biznet Gio Region Jakarta.
Selama proses pemeliharaan berlangsung layanan GIO Private, NEO Virtual Compute, NEO Block Storage dan Neo Object Storage yang terdapat pada Region Jakarta akan terdapat degradasi performa jaringan selama 2-5 menit..

=================================

Maintenance will be performed with the following details:
Date: Firday, 7 February 2025.
Time: 00:05 AM - 05:00 AM (UTC+7).
Maintenance Duration: 4 Hours 55 Minutes
Service Disruption Duration: 2 - 5 Minutes
Impact of Disruption: Network performance degradation for 2–5 minutes.
Details: Upgrade Network Component Version for Biznet Gio Service in Jakarta Region.
During the maintenance process, GIO Private, NEO Virtual Compute, NEO Block Storage, and Neo Object Storage services in the Jakarta Region will experience network performance degradation for 2–5 minutes.

Past Incidents

9th January 2024

No incidents reported

8th January 2024

Ticketing Channel Biznetgio Ticketing Problem

[08/01/2024 16:55 WIB] There are problems with Ticketing Biznetgio and Whatsapp channel, Currently, this problem is being investigated by the principal

  • [08/01/2024 19:00 WIB] The issue now has been fixed, and ticketing and ticketing is now operational again

    • 7th January 2024

    No incidents reported

    6th January 2024

    No incidents reported

    5th January 2024

    West-Java Region NEO Lite Services Problem

    [05/01/2024 20:40 WIB] There are problems with some NEO Lite services and cannot access, please do not take action on NEO Lite services while we investigating.

  • [05/01/2024 21:00 WIB] The issue now is being recovered the customer can check it again from their service and the now service being monitored by Our engineering team.

    • 4th January 2024

    No incidents reported

    3rd January 2024

    No incidents reported

    2nd January 2024

    NEO Web Hosting NEO Web Hosting Problem

    [02/01/2024 - 17:07 WIB] We are currently experiencing problems with the NEO Web Hosting service, where email delivery will experience problems when sending emails from Microsoft Outlook & 365 to Email with domains that use Nameserver n1.neohosting.id, ns2.neohosting.id and we are currently checking with the relevant team.

  • [3/01/2024 - 18:50 WIB] The NEO Web Hosting DNS its already solved and Currently, our engineering team still monitoring the problem.