[17/02/2025 - 11.12 WIB] There is currently an issue with the connection and access of the Gio Public v2 VM. Currently our engineering team is still investigating the problem.
[17/02/2025 - 15:53 WIB] The issue with the Gio Public v2 VM connection and access has been resolved by the relevant team. The service is now operational and under monitoring to ensure stability.
16th February 2025
West-Java RegionNEO Lite Services Problem
[16/02/2025 15:00 WIB] The NEO Lite service is temporarily unavailable for package resizing, storage resizing, and snapshot creation. The relevant team is currently investigating the issue.
[18/02/2025 -10:10 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.
Past Incidents
25th July 2023
No incidents reported
24th July 2023
No incidents reported
23rd July 2023
No incidents reported
22nd July 2023
No incidents reported
21st July 2023
NEO Lite Services Problem
[21/07/2023 19:35 WIB] There is a problem with the NEO Lite service and can't able to do order or access some menu, please do not take action on any NEO Lite services while we are investigating.
[21/07/2023 23:07 WIB] The issue now is being recovered the customer can check it again from their service and the now service being monitored by Our engineering team.
20th July 2023
NEO Web HostingNEO Web Hosting | web4-cpn.biz.net.id Problem
[20/07/2023 - 07:00 WIB] We are having issues with web host 4 NEO Web Hosting, This issue resulted in the customer's email and website being inaccessible. Our Enginer Team is currently investigating the issue.
[20/07/2023 - 11:15WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.