All systems are operational
Maintenance
Maintenance Notification of NEO Virtual Compute Jakarta Region: Wednesday, 8th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:   Rabu, 8 Januari 2025
Waktu:   23:00 WIB - 02:00 WIB
Durasi Pemeliharaan : 3 Jam
Durasi Gangguan: -
Dampak Gangguan: Tidak terdapat downtime.
Detail: Pemeliharaan Komponen Storage pada Layanan NEO VIrtual Compute Region Jakarta
Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan Neo Virtual Compute Region Jakarta.

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Maintenance will be performed with the following details:
Date: Wednesday, January, 8th 2025
Time: 11:00 PM – 02:00AM (UTC+7)
Maintenance Duration: 3 Hours
Duration of Interruption: -
Disruption Impact: No Downtime.
Details: Maintenance of Storage Components in NEO VIrtual Compute Service Jakarta Region.
During the maintenance process, there was no downtime in the Neo Virtual Compute Jakarta Region service.

Past Incidents

14th May 2023

No incidents reported

13th May 2023

No incidents reported

12th May 2023

No incidents reported

11th May 2023

West-Java-1 NEO Object Storage Problem

[11/05/2023 - 15:52 WIB] We have problem with our Neo Object Storage Service. Our Engineer's team still troubleshoot the issue.

  • [11/05/2023 - 16:10 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    • 10th May 2023

    Banten-1 NEO Cloud region BTN Host Problem

    [23:00 WIB] There is a problem with API service and can not carry out operations(Order,Reboot,Delete) intance in Banten-1 Region. Currently our engineer team still investigating and recovering the problem.

  • [01:10 WIB] The problem has been resolved, previously the problem was due to one of our hosts and is currently being fixed and we are currently monitoring by The Related Team.

    • 9th May 2023

    West-Java Region NEO Lite Problem

    [14:40 WIB] - We have a problem with The NEO Lite service, currently being checked with the Related Team.

  • [17:27 WIB] The problem has been resolved, previously the problem was due to one of our hosts and is currently being fixed and we are currently monitoring by The Related Team.

    • 8th May 2023

    No incidents reported