All systems are operational

GIO Public

Cloud Portal v2

Operational

Virtual Machine GIO Cloud v2

Operational

Standard Storage

Operational

SSD Storage

Operational

GIO Private

West-Java-1

Operational

Jakarta-1

Operational

vCenter Management

Operational

VPN Gateway

Operational

Standart Storage

Operational

SSD Storage

Operational

GIO Backup

Gio Backup Portal

Operational

Gio Backup Storage West-Java-1

Operational

Biznet Gio Portal

Portal Biznet Gio

Operational

Ticketing Channel

Operational

WhatsApp Channel

Operational

Live Chat Channel

Operational

NEO Virtual Compute

West-Java-2

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Block Storage

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO High Performance Storage

West-Java-1

Operational

West-Java-2

Operational

Jakarta-1

Operational

Jakarta-2

Operational

Banten-1

Operational

NEO Object Storage

West-Java-1

Operational

Jakarta-1

Operational

NEO Metal

West-Java-1

Operational

Banten-1

Operational

NEO Elastic Storage

West-Java-1

Operational

Banten-1

Operational

NEO Lite Pro

West-Java Region

Operational

NEO Lite

West-Java Region

Operational

NEO DNS

NEO DNS - Jakarta

Operational

NEO DNS - West Java

Operational

NEO DNS - Sillicon Valey

Operational

NEO DNS - Chicago

Operational

NEO DNS - Toronto

Operational

NEO DNS - New Jersey

Operational

NEO DNS - Los Angeles

Operational

NEO DNS - Amsterdam

Operational

NEO DNS - Frankfurt

Operational

NEO DNS - Tokyo

Operational

NEO DNS - Singapore

Operational

NEO DNS - Sydney

Operational

Biznet DNS

Operational

NEO Web

NEO Wordpress

Operational

NEO Domain

Operational

Dedicated Hosting

Operational

NEO Web Hosting

Operational

SSL License

Operational

Networks

Network Region - West Java

Operational

Network Region - Jakarta

Operational

Network Region - Banten

Operational

Local Upstream

Operational

International Upstream

Operational

GIO Multi-Region

Operational

NEO Multi Region

Operational

Knowledge Base Page

Knowledge Base Website

Operational

Payment System

Transaction Payment System

Operational

Maintenance

Maintenance Notification of NEO Virtual Compute Jakarta Region: Wednesday, 8th January 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Rabu, 8 Januari 2025
Waktu: 23:00 WIB - 02:00 WIB
Durasi Pemeliharaan : 3 Jam
Durasi Gangguan: -
Dampak Gangguan: Tidak terdapat downtime.
Detail: Pemeliharaan Komponen Storage pada Layanan NEO VIrtual Compute Region Jakarta
Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan Neo Virtual Compute Region Jakarta.

=================================

Maintenance will be performed with the following details:
Date: Wednesday, January, 8th 2025
Time: 11:00 PM – 02:00AM (UTC+7)
Maintenance Duration: 3 Hours
Duration of Interruption: -
Disruption Impact: No Downtime.
Details: Maintenance of Storage Components in NEO VIrtual Compute Service Jakarta Region.
During the maintenance process, there was no downtime in the Neo Virtual Compute Jakarta Region service.

Past Incidents

7th May 2023

No incidents reported

6th May 2023

No incidents reported

5th May 2023

No incidents reported

4th May 2023

No incidents reported

3rd May 2023

Local Upstream Network Upstream Issue

[06:56 PM] We have a problem with the primary Network.The impact of connections using the primary upstream will be degradation, but we are currently optimizing using upstream backups.For now we're still investigating and currently the Principal team is still troubleshooting the problem.

[03/05/2023 - 21:16 WIB] The Problem Main Upstream Network has been fixed

NEO Web Hosting NEO Web Hosting web-5 & 8 host problem

[03/05/2022 - 09:00 WIB] we are having issues with web host-5&8 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

[03/05/2023 - 10:46 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

2nd May 2023

No incidents reported

1st May 2023

No incidents reported