All systems are operational

Past Incidents

12th May 2023

No incidents reported

11th May 2023

West-Java-1 NEO Object Storage Problem

[11/05/2023 - 15:52 WIB] We have problem with our Neo Object Storage Service. Our Engineer's team still troubleshoot the issue.

  • [11/05/2023 - 16:10 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

  • 10th May 2023

    Banten-1 NEO Cloud region BTN Host Problem

    [23:00 WIB] There is a problem with API service and can not carry out operations(Order,Reboot,Delete) intance in Banten-1 Region. Currently our engineer team still investigating and recovering the problem.

  • [01:10 WIB] The problem has been resolved, previously the problem was due to one of our hosts and is currently being fixed and we are currently monitoring by The Related Team.

  • 9th May 2023

    West-Java Region NEO Lite Problem

    [14:40 WIB] - We have a problem with The NEO Lite service, currently being checked with the Related Team.

  • [17:27 WIB] The problem has been resolved, previously the problem was due to one of our hosts and is currently being fixed and we are currently monitoring by The Related Team.

  • 8th May 2023

    No incidents reported

    7th May 2023

    No incidents reported

    6th May 2023

    No incidents reported