All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    12th January 2023

    No incidents reported

    11th January 2023

    No incidents reported

    10th January 2023

    No incidents reported

    9th January 2023

    NEO Horizon Problem

    [09/01/2022 - 6:15 WIB] We have a problem with our Horizon Portal, Currently our engineers team still troubleshoot the problem. [09/01/2022 - 8:33 WIB] Our engineer team still monitoring and the problem has been solved.

    8th January 2023

    No incidents reported

    7th January 2023

    No incidents reported

    6th January 2023

    No incidents reported