[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting
[1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.
[1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting
Past Incidents
20th October 2022
No incidents reported
19th October 2022
NEO Jakarta 2 Region problem
[19/10/2022 - 03:04 WIB] There is a problem with one of the hosts in Region Jakarta 2 after maintenance. Currently our engineer team still investigating and recovering the problem.
[19/10/2022 - 11:00 WIB] There is a problem with one of the hosts in Region Jakarta 2 after maintenance. Now has been fixed.
[19/10/2022 - 11:00 WIB] There is a problem with one of the hosts in Region Jakarta 2 after maintenance. Now is currently monitoring.
18th October 2022
No incidents reported
17th October 2022
No incidents reported
16th October 2022
No incidents reported
15th October 2022
No incidents reported
14th October 2022
Banten-1Network Access Problem Banten Region
[14/10/2022 - 18.00 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem
[14/10/2022 - 19:30 WIB] The problem in Network the Banten Region has now been fixed.
[14/10/2022 - 19:00 WIB] The problem in Network the Banten Region has now been fixed by the relevant team and is currently monitoring.