All systems are operational

Stickied Incidents

24th April 2025

West-Java-2 NEO Virtual Compute - West Java 2 Problem

[24/04/2025 17:30 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit existing services in NEO Virtual Compute West Java - 2. And there are access issues to the Biznet Gio Portal. Our engineering team is currently conducting further investigation.

  • [24/04/2025 17:45 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

    • Past Incidents

    20th October 2022

    No incidents reported

    19th October 2022

    NEO Jakarta 2 Region problem

    [19/10/2022 - 03:04 WIB] There is a problem with one of the hosts in Region Jakarta 2 after maintenance. Currently our engineer team still investigating and recovering the problem.

  • [19/10/2022 - 11:00 WIB] There is a problem with one of the hosts in Region Jakarta 2 after maintenance. Now has been fixed.

  • [19/10/2022 - 11:00 WIB] There is a problem with one of the hosts in Region Jakarta 2 after maintenance. Now is currently monitoring.

    • 18th October 2022

    No incidents reported

    17th October 2022

    No incidents reported

    16th October 2022

    No incidents reported

    15th October 2022

    No incidents reported

    14th October 2022

    Banten-1 Network Access Problem Banten Region

    [14/10/2022 - 18.00 WIB] There is a problem with Network access at Banten Region. Our Engineer Team still fixing the problem

  • [14/10/2022 - 19:30 WIB] The problem in Network the Banten Region has now been fixed.

  • [14/10/2022 - 19:00 WIB] The problem in Network the Banten Region has now been fixed by the relevant team and is currently monitoring.