All systems are operational

Stickied Incidents

16th January 2025

International Upstream Network Problem

[1/16/2025 - 09:06 WIB] We have a problem with our international upstream network. Currently, our engineering team is investigating and troubleshooting

  • [1/23/2025 - 11:15 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

  • [1/16/2025 - 09:20 WIB] Currently it has been rerouted using the upstream backup and our engineering team is investigating and troubleshooting

    • Past Incidents

    14th October 2022

    No incidents reported

    13th October 2022

    No incidents reported

    12th October 2022

    No incidents reported

    11th October 2022

    KB Biznet Gio Problem

    [11/10/2022 - 21:19 WIB] There is a problem with Knowledge Base Biznet Gio Currently our engineer team still investigating and recovering the problem

  • [11/10/2022 - 20:03 WIB] The problem in Knowledge Base Biznet Gio has now been fixed by the relevant team and is currently monitoring.

  • [10/10/2022 - 19:38 WIB] The problem in Knowledge Base Biznet Gio is Down and currently are investigating by the relevant team and is currently monitoring.

    • 10th October 2022

    Jakarta-2 NEO Jakarta 2 Host Problem

    [10/10/2022 - 21:19 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [11/10/2022 - 01:28 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

  • [11/10/2022 - 01:04 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [10/10/2022 - 21:52 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

    • Jakarta-2 NEO Jakarta 2 Host Problem

    [10/10/2022 - 01:03 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem.

  • [10/10/2022 - 01:30 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

  • [10/10/2022 - 01:27 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

    • 9th October 2022

    Jakarta-2 NEO Jakarta 2 Host Problem

    [09/10/2022 - 10:44 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [09/10/2022 - 17:25 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

  • [09/10/2022 - 12:34 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [09/10/2022 - 11:27 WIB] The problem in Network the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.

    • 8th October 2022

    No incidents reported

    7th October 2022

    Jakarta-2 NEO Jakarta 2 Host Problem

    [07/10/2022 - 19:00 WIB] There is a problem with one of the hosts in Region Jakarta 2. Currently our engineer team still investigating and recovering the problem

  • [08/10/2022 01:00 WIB] The Jakarta 2 Host problem has been fixed

  • [08/10/2022 - 12:38 WIB] The problem with one of the hosts in the Jakarta 2 Region has now been fixed by the relevant team and is currently monitoring.