All systems are operational
Maintenance
Maintenance Notification of GIO Backup Region WJV & BTN: Tuesday 13 May 2025 - Wednesday 21 May 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal:   Selasa, 13 Mei 2025 - Rabu, 21 Mei 2025
Waktu:

  • Selasa, 13 Mei 2025, pukul 13.00 – 18.00 WIB
  • Jumat, 16 Mei 2025, pukul 13.30 – 18.00 WIB
  • Senin, 19 Mei 2025, pukul 13.00 – 18.00 WIB
  • Selasa, 20 Mei 2025, pukul 13.00 – 18.00 WIB
  • Rabu, 21 Mei 2025, pukul 13.00 – 18.00 WIB

Durasi Pemeliharaan :

  • Selasa, 13 Mei 2025, 5 Jam
  • Jumat, 16 Mei 2025, 4 Jam 5 Menit
  • Senin, 19 Mei 2025, 5 Jam
  • Selasa, 20 Mei 2025, 5 Jam
  • Rabu, 21 Mei 2025, 5 Jam

Durasi Gangguan: -
Dampak Gangguan: Degradasi Performa Operasional.
Detail: emeliharaan Versi Platform pada Layanan GIO Backup pada Region West Java dan Banten.
Selama proses pemeliharaan berlangsung akan tedapat Degradasi Performa Operasional layanan GIO Backup.

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Maintenance will be performed with the following details:
Date: Tuesday, 13 May 2025 - Wednesday, 21 May 2025.
Time:

  • Tuesday, 13 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Friday, 16 May 2025, 1:30 PM – 6:00 PM (GMT+7)
  • Monday, 19 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Tuesday, 20 May 2025, 1:00 PM – 6:00 PM (GMT+7)
  • Wednesday, 21 May 2025, 1:00 PM – 6:00 PM (GMT+7)

Maintenance Duration:

  • Tuesday, 13 May 2025, 5 hours
  • Friday, 16 May 2025, 4 hours 30 minutes
  • Monday, 19 May 2025, 5 hours
  • Tuesday, 20 May 2025, 5 hours
  • Wednesday, 21 May 2025, 5 hours

Duration of Interruption: -
Disruption Impact: Degradation of Operational Performance.
Details: Platform Version Maintenance on GIO Backup service in West Java and Banten Region.
During the maintenance window, there will be a degradation in the operational performance of GIO Backup service.

Past Incidents

22nd April 2025

No incidents reported

21st April 2025

West-Java Region NEO Lite Services Problem

[21/04/2025 19:26 WIB] There is an issue affecting one of the hosts in our Neo Lite service, resulting in storage performance degradation. Our engineering team is currently conducting further investigation.

  • [21/04/2025 19:46 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem

  • 20th April 2025

    No incidents reported

    19th April 2025

    No incidents reported

    18th April 2025

    No incidents reported

    17th April 2025

    No incidents reported

    16th April 2025

    No incidents reported