All systems are operational
Maintenance
Maintenance Notification of NEO Virtual Compute Jakarta Region : Tuesday, 14th May 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal : Selasa, 14 Mei 2024
Waktu : 20:00 WIB - 23:00 WIB (GMT+ 07)
Durasi : 3 Jam
Durasi Henti: Tidak ada
Detail : Pemeliharaan Komponen Storage pada Layanan NEO VIrtual Compute Region Jakarta
Dampak : Selama proses pemeliharaan berlangsung layanan Neo Virtual Compute Region Jakarta akan terdapat degradasi performa storage dalam waktu singkat pada rentang waktu pemeliharaan tersebut..

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The maintenance will be performed with details as follow:
Date : Monday, 14th May 2024
Time : 08:00 PM - 11.00 PM (UTC+7)
Duration : 3 Hour
Downtime : No Downtime
Details: Maintenance of Storage Components on NEO VIrtual Compute Service Jakarta Region
Impact: During the maintenance process of the Neo Virtual Compute Region Jakarta service, there will be a degradation of storage performance in a short time during the maintenance time span.

Maintenance GIO Public WJV Region : Friday, 17th May 2024

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal : Jumat, 17 Mei 2024 - Sabtu, 18 Mei 2024
Waktu : 21:00 WIB, Jumat, 17 Mei 2024 - 03:00 WIB, Sabtu, 18 Mei 2024
Durasi : 6 Jam
Durasi Henti: Tidak ada
Detail : Pemeliharaan Perangkat Storage pada Layanan GIO Public Region WJV
Dampak : Selama proses pemeliharaan berlangsung layanan GIO Public akan terdapat degradasi performa storage dalam waktu singkat pada rentang waktu pemeliharaan tersebut.

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The maintenance will be performed with details as follow:
Date : Friday, 17th May 2024 - Saturdays, 18th May 2024
Time : 09:00 PM (UTC+7), Friday, 17th May 2024 - 03:00 AM (UTC+7), Saturdays, 18th May 2024
Duration : 6 Hour
Downtime : No Downtime
Details : Maintenance of Storage Devices at the GIO Public Region WJV Service
Impact : During the maintenance process, GIO Public will have storage performance degradation in a short time during the maintenance period.

Past Incidents

5th May 2023

No incidents reported

4th May 2023

No incidents reported

3rd May 2023

Local Upstream Network Upstream Issue

[06:56 PM] We have a problem with the primary Network.The impact of connections using the primary upstream will be degradation, but we are currently optimizing using upstream backups.For now we're still investigating and currently the Principal team is still troubleshooting the problem.

  • [03/05/2023 - 21:16 WIB] The Problem Main Upstream Network has been fixed

    • NEO Web Hosting NEO Web Hosting web-5 & 8 host problem

    [03/05/2022 - 09:00 WIB] we are having issues with web host-5&8 Web Hosting NEO, where mail delivery will be having issues and we are currently checking with the relevant team

  • [03/05/2023 - 10:46 WIB] This issue has been solved. Currently, our engineer team still investigating and monitoring the problem.

    • 2nd May 2023

    No incidents reported

    1st May 2023

    No incidents reported

    30th April 2023

    No incidents reported

    29th April 2023

    No incidents reported