All systems are operational
Maintenance
[URGENT] Maintenance Notification of Neo Lite : Monday, January 30th 2023

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Senin, 30 Januari 2023
Waktu: 22:00 WIB - 24:00 WIB (GMT+ 07)
Durasi 2 jam
Detail: Pemeliharaan Host pada Neo Lite
Impact : Selama proses pemeliharaan berlangsung, tidak terdapat downtime pada layanan Neo Lite.

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Maintenance will be carried out in detail as follows:
Date: Monday, January 30, 2023
Time: 22:00 WIB - 24:00 WIB (GMT+ 07)
Duration 2 hours
Details: Host Maintenance on Neo Lite
Impact : During the maintenance process, there is no downtime for the Neo Lite service.

Past Incidents

19th July 2022

No incidents reported

18th July 2022

No incidents reported

17th July 2022

No incidents reported

16th July 2022

No incidents reported

15th July 2022

No incidents reported

14th July 2022

No incidents reported

13th July 2022

No incidents reported

12th July 2022

Jakarta-2 NEO Jakarta-2 Host Problem

[12/07/2022 - 06:49 WIB] There is a problem with in one of our Host in the Jakarta 2 Region, VM on the host still can be accessed but for creating will be facing a problem. Currently our engineer team still investigating and recovering the problem.

  • [12/07-2022 - 16.25 WIB] Currently our team has been able to handle it and we are monitoring it

  • [12/07-2022 - 13.55 WIB] There is a problem again within one of our Host in the Jakarta 2 Region, VM on the host cannot be accessed. Currently, our engineer team still investigating and recovering the problem.

  • [12/07-2022 - 07.20 WIB] The Host Issue has been fixed, for now we are still monitoring the issue.

  • 11th July 2022

    NEO West Java 2 Host Problem

    [11/07/2022 - 19:02 WIB] There is a problem with in one of our Host in the West Java 2 Region, VM on the host still can be accessed but for creating and rebuild will be facing a problem. Currently our engineer team still investigating and recovering the problem.

  • [11/07/2022 17:15 WIB] The host problem has been fixed

  • [11/07-2022 - 19.18 WIB] The Host Issue has been fixed, for now we are still monitoring the issue.

  • Jakarta-2 NEO Jakarta 2 Host Problem

    We have problem with our Host in Jakarta 2 . VM on the host still can be accessed but for creating will be facing a problem. Currently our Engineer's team still troubleshoot the issue.

  • [11/07/2022 20:00 WIB] The host problem has been fixed

  • [11/07-2022 - 17.05 WIB] The Host Issue has been fixed, for now we are still monitoring the issue.