All systems are operational

Stickied Incidents

25th June 2025

NEO Web Hosting NEO Web Hosting - Web 10 Problem

[25/06/2025 - 14:21 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 10 . Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [25/06/2025 -15:17 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • Maintenance
    Maintenance Notification of NEO Lite: Wednesday 18 June – Tuesday 1 July 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Rabu, 18 Juni 2025.
    Waktu:

    • Rabu, 18 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Kamis, 19 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Jumat, 20 Juni 2025, pukul00:01 - 00:40 WIB.
    • Senin, 23 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Selasa, 24 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Rabu, 25 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Kamis, 26 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Senin, 30 Juni 2025, pukul 00:01 - 00:40 WIB.
    • Selasa, 1 Juli 2025, pukul 00:01 - 00:40 WIB.

    Durasi Pemeliharaan : 39 Menit.
    Durasi Gangguan: -.
    Dampak Gangguan: Selama pemeliharaan VM tidak dapat menjalankan tombol operasional di portal.
    Detail: Pemeliharaan Host Layanan NEO Lite .
    Selama pemeliharaan, VM tidak dapat melakukan aktivitas operasional seperti start/stop/restart/rebuild pada portal Biznetgio.

    =================================

    Maintenance will be performed with the following details:
    Date: Wednesday, 18 June 2025.
    Waktu:

    • Wednesday, 18 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Thursday, 19 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Friday, 20 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Monday, 23 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Tuesday, 24 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Wednesday, 25 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Thursday, 26 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Monday, 30 June 2025, 00:01 AM – 00:40 AM(GMT+7)
    • Tuesday, 1 July 2025, 00:01 AM – 00:40 AM(GMT+7)\

    Maintenance Duration: 39 Minutes.
    Duration of Interruption: -.
    Disruption Impact: During maintenance VM cannot perform operational buttons in portal.
    Details: NEO Lite Service Host Maintenance.
    During maintenance, VM cannot perform operational activities such as start/stop/restart/rebuild on the Biznetgio portal.

    Maintenance Notification of NEO Lite : Thursday, 26 June 2025

    Pemeliharaan akan dilakukan dengan detail sebagai berikut:
    Tanggal: Kamis, 26 Juni 2025.
    Waktu: 20:00 – 21:00 WIB.
    Durasi: 1 Jam.
    Detail: Pemeliharaan Komponen Jaringan pada Layanan NEO Lite (Node14)
    Dampak: Selama proses pemeliharaan berlangsung, jaringan pada layanan NEO Lite (Node14) tidak akan tedapat downtime.

    =================================

    Maintenance will be performed with the following details:
    Date: Thursday, 26 June 2025.
    Time: 08:00 PM – 09:00 PM(GMT+7).
    Maintenance Duration: 1 Hour
    Details: Maintenance of Network Components NEO Lite service
    Impacts: During the maintenance process, there will be no network downtime for NEO Lite service (Node14).

    Past Incidents

    25th June 2025

    NEO Web Hosting NEO Web Hosting - Web 10 Problem

    [25/06/2025 - 14:21 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 10 . Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [25/06/2025 -15:17 WIB] This issue has been solved. Currently, our engineering team still monitoring the problem.

    • 24th June 2025

    No incidents reported

    23rd June 2025

    No incidents reported

    22nd June 2025

    No incidents reported

    21st June 2025

    No incidents reported

    20th June 2025

    No incidents reported

    19th June 2025

    No incidents reported