All systems are operational
Maintenance
Maintenance Notification of NEO Lite: Thursday, July 3, 2025 - Friday, July 18, 2025

Pemeliharaan akan dilakukan dengan detail sebagai berikut:
Tanggal: Kamis, 3 Juli 2025 - Jumat, 18 Juli 2025.
Waktu:

  • Kamis, 3 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 4 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Senin, 7 Juli 2025, pukul00:01 - 00:59 WIB.
  • Selasa, 8 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Rabu, 9 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Kamis, 10 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 11 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Senin, 14 Juli 2025, pukul 00:01 - 00:59 WIB.
  • Selasa, 15 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Rabu, 16 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Kamis, 17 Juli  2025, pukul 00:01 - 00:59 WIB.
  • Jumat, 18 Juli  2025, pukul 00:01 - 00:59 WIB.

Durasi Pemeliharaan : 58 Menit.
Detail:  Pemeliharan Komponen Network Layanan NEO Lite (Cluster 3 node09 - node20).
Selama pemeliharaan, VM tidak dapat melakukan aktivitas operasional seperti start/stop/restart/rebuild pada portal Biznetgio.

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Maintenance will be performed with the following details:
Date: Thursday, July 3, 2025 - Friday, July 18, 2025.
Waktu:

  • Thursday, July 3, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 4, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Monday, July 7, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Tuesday, July 8, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Wednesday, July 9, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Thursday, July 10, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 11, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Monday, July 14, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Tuesday, July 15, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Wednesday, July 16, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Thursday, July 17, 2025, 00:01 - 00:59 AM WIB (GMT+7)
  • Friday, July 18, 2025, 00:01 - 00:59 AM WIB (GMT+7)

Maintenance Duration: 58 Minutes.
Details: NEO Lite Service Network Component Maintenance (Cluster 3 node09 - node20).
During maintenance, VM cannot perform operational activities such as start/stop/restart/rebuild on the Biznetgio portal.

Past Incidents

15th June 2025

No incidents reported

14th June 2025

NEO Web Hosting NEO Web Hosting - Web 5 Problem

[14/06/2025 - 01:22 WIB] We are currently experiencing problems with one of the NEO Web Hosting host - web 5 . Where Email, Website and cPanel access are experiencing problems and we are currently checking with the related team.

  • [14/06/2025 -01:40 WIB] This issue has been solved and the customer. Currently, our engineering team still monitoring the problem.

    • 13th June 2025

    No incidents reported

    12th June 2025

    No incidents reported

    11th June 2025

    No incidents reported

    10th June 2025

    Jakarta-2 NEO Virtual Compute - Jakarta 2 Problem

    [10/06/2025 20:38 WIB] There is an issue affecting one of the region in our Neo Virtual Compute service, resulting in not being able to order, delete or edit/resize existing services in NEO Virtual Compute Jakarta - 2. Our engineering team is currently conducting further investigation.

  • [10/06/2025 20:41 WIB] The issue related to the order, delete or edit/resize feature on the Neo Virtual Compute service Jakarta - 2 has been resolved. We will continue to monitor the system to ensure ongoing stability.

    • NEO Object Storage Problem

    There is currently an issue with the NEO Object Storage service where the DNS is not resolving. Our engineering team is currently investigating the issue.

  • [11/06/2025 21:17 WIB] The issue affecting DNS resolution on the NEO Object Storage service has been resolved. Our team will continue to monitor the service to ensure continued stability and performance.

    • 9th June 2025

    No incidents reported